A Quality Management System (QMS) is something that every single business should have. To debunk traditional theories, a QMS is not only about "quality" of the products a business is making. It is about having an overall Business Management System that outlines how your business runs and how you manage your product and service delivery.
Procedural "steps" to be taken to be in compliance with ISO 9001:2015:
Step 1: General Requirements
Basic requirements of documentation and control processes to be able to maintain the control of the overall system.
Step 2: Context of the Organization
Understanding the organization and its context. Including the internal issues of the organization and needs / expectations of interested parties. Finally, looks at the scope of the company and of the quality management system itself.
Step 3: Leadership
Contextualizing the leadership of the organization, including but not limited to the roles, responsibilities and customer focuses of the company, arranged within policies and verified through observation within day-to-day operations.
Step 4: Planning
Management of change, planning for the future and action to address both risks and opprotunities of significant business decisions.
Step 5: Support
Provides an overview of support operations related to people, infrastructure, business environment, proprietary knowledge and documented information.
Step 6: Operation
Deals with all of the operational procedures of the company. Involves the planning and controls that are in place to manage and monitor operations. Also looks at the customer communication process, product requirements, production provisions and service processes within the business.
Step 7: Performance Evaluation
Performance indicators, internal and external audit processes are required to monitor the overall system, which will lead into the management review and improvement of the system.
Step 8: Improvement
The overall goal of every system is to continually improve both the process and the business.
Magnolias uses a proprietary ISO audit checklist to help perform a gap analysis of all clients, to either help improve your current Quality Management Systems (QMS), or to make a new system for your business in compliance with ISO 9001:2015. With a fully made system, your business will easily be able to achieve ISO 9001:2015 certification from an ISO certification company. Contact us if you would like to set up a discussion to discuss our QMS services further.